Gentlemen’s Health

1. Overview

Gentlemen’s Health (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website, intake forms and related services (the “Service”).

2. Information We Collect

We may collect the following types of information:

• Contact details: name, email address, phone number and city/region.
• Assessment information: your answers about symptoms, concerns, goals and general health history that you provide in our intake or assessment forms.
• Technical data: IP address, device type, browser type, pages visited and time spent on our site.
• Payment information: limited payment-related details (handled primarily by third-party payment processors such as Stripe).

3. How We Use Your Information

We may use your information to:

• Review your intake and determine whether your case fits the scope of our Service.
• Coordinate appointments, referrals or communication with Telehealth Partners.
• Respond to your questions and provide customer support.
• Process application or coordination fees through payment providers.
• Improve our Service, website experience and communications.
• Comply with legal obligations or respond to lawful requests.

4. Sharing Your Information

We may share your information with:

• Telehealth Partners: licensed healthcare providers or clinics, so they can review your intake, conduct consultations and provide medical services.
• Service providers: trusted third parties that help us operate our business (for example, website hosting, email service, forms, analytics, payment processing), under appropriate confidentiality and data-protection obligations.
• Legal and regulatory authorities: where required by law or to protect our rights or the safety of others.

We do not sell your personal data to third parties for their independent marketing purposes.

5. International Transfers

Some service providers or Telehealth Partners may be located outside the UAE. Where your information is transferred across borders, we take reasonable steps to ensure it is protected in line with applicable data-protection laws.

6. Data Retention

We keep your personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes and enforce agreements. The exact retention period may vary based on the type of data and regulatory requirements.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse. However, no system or transmission over the internet can be guaranteed 100% secure.

8. Your Choices and Rights

Depending on applicable law, you may have rights to access, update, correct or request deletion of certain personal data we hold about you. You may also object to or restrict certain processing. To exercise these rights, please contact us using the details below.

9. Cookies and Similar Technologies

We may use cookies or similar technologies to understand how visitors use our site, improve performance and support basic functionality. You can usually control cookies through your browser settings, but disabling them may affect how the site functions.

10. Third-Party Websites

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

11. Children’s Privacy

The Service is not intended for minors or anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Your continued use of the Service after any changes means you accept the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
belal@flair-xl.com